Help to Crack ServiceNow Interview | Interview Questions on ServiceNow

Hello friends, I hope you all are doing great and preparing for your future. Enhancing your skills and looking forward to forward in ServiceNow job profiles. Below I am sharing some interview questions on servicenow shared by ServiceNow Aspirants recently in February -March 2020. I have consolidated the servicenow interviews questions and presenting below. I believe all these questions are very important and mostly asked by interviewer in servicenow interview.

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I am only posting a questions below and I know for some of the questions you must seek for the answer. I know that you will get all the answer when you start searching on google. The benefits of searching servicenow interview question answers is that you will get more understanding of servicenow concepts, Clarity on topics and doing self study is long lasting and you will never forget those concepts, which you search to study and many more benefits.

And most importantly moreover questions are from scripting. I know ratta-fication of servicenow scripting will never work, because scenario asked by interviewer could be any. I suggest you to practice the scripting part and understand why and how to implement the concept.

Interview Questions on ServiceNow :


1. Tell my about yourself and experience in ServiceNow.

2. Do you have experience in Service Portal, CMDB and Asset Management?

3. Apart from Catalog have you created or modified workflow for other applications ?

4. Have you used Workflow for change management?

5. What is Dictionary override? 

6. Have you used parallel activity in workflow?

7. Have you created section in a form,Please let me know how make it visible and invisible ?

8. Have you called workflow from another workflow?

9. Name the method used in business rule to trigger event for email notification. 

10. Have you used mid server in application ?

11. Have you worked on dynamic notifications?

12. Have you worked on Delegate Part ?

13. How good you are in Scripting Part?

14. What are all objects used in Client Script ?

15. What is glide ajax ? Please tell me syntax and parameters ?

16. What is script include, how to call script include from client side, please tell me code of the same ?

17. What can we do in UI policy ? If we do not use UI policy that what concept of servicenow we use to perform same activity, tell me the code of the same ?

18. Let's say I have to load the 100 records of data from excel into servicenow, when i loaded then only 80 inserted and 20 not. But this time i want to load the same data again through scripting, but this time existing uploaded data will only need to be updated and rest 20 will get inserted. How to do that ?  (Transform Map)

19. What is coalesce and how many coalesce field can be created maximum in a transform map? 

20. Can you restrict the visibility of record apart from ACL ?

21. Let suppose one scenario, I have created one update set (abc) on dev instance marked in complete and moved it to UAT instance. But again I went to dev instance and marked that update set as in progress and perform some activity under that update set and then again mark the update set complete. Now if i again move the update set on UAT instance, will that work or not ?

22. Do you have experience in Integration?

23. Tell me the methods used in Rest API  ?

24. Diff between PUT and PATCH ?

25. What are error codes in integration?

Request from you all 🙏🙏: You can post the answers of the questions you know in the comment box below, which will help others. Sharing is Preparing 🙌

Above questions which were asked by ServiceNow aspirants are from Wipro, Mpahsis.......  Believe me if you prepare the above interview questions on servicenow, you will definitely crack the interview. No one can stop you.

Thankyou Very Much Venky and A.M for sharing such a valuable interview questions on servicenow, which will definitely help other ServiceNow friends.
🙏🙏🙏🙏

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One thing I would  suggest either you purchase or not purchase the course that is your call. But at least you can preview the course because it will not cost you even provide the basics understanding of ServiceNow concepts believe me. Courses link are mentioned below, you can click and access:

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3. ServiceNow ITSM Processes Training

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4. JavaScript For Beginners - Learn JavaScript From Scratch

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I have already posted some more servicenow interview questions earlier, you can also refer the same for interview. I am sharing the link below of the same:



I hope above interview questions on servicenow and above suggested Udemy's Courses link will help you to crack the servicenow interview and it will also help you learn servicenow  and JavaScript concepts. You can refer our free online servicenow training youtube channel (Basico ServiceNow Learning) for the same. At the end I will only say Stay Focused, Stay Motivated and Stay Healthy. Thank you !!!! 

18 comments:



  1. 21. Let suppose one scenario, I have created one update set (abc) on dev instance marked in complete and moved it to UAT instance. But again I went to dev instance and marked that update set as in progress and perform some activity under that update set and then again mark the update set complete. Now if i again move the update set on UAT instance, will that work or not ?
    Ans-
    Do not mark an update set as Complete until it is ready to migrate. Once an updated set is complete, do not change it back to In progress. Instead, create another update set for the rest of the changes, and make sure to commit them together in the order that they were created. Naming conventions may help in this case (for example, Performance Enhancements and Performance Enhancements 2)

    In above scenario we will not get the changes what we make second time
    that time if we try to move that update set that time we will get msg...
    "0 update sets retrieved. 1 update sets were not retrieved because they already exist as remote update sets"

    ReplyDelete
  2. Hello please can you help me with answers to all this interview questions. I really appreciate your help....

    ReplyDelete
  3. 14. What are all objects used in Client Script ?

    Ans.
    1. g_user - to get user information
    2. g_form - to get field information
    3. g_list - to get list objects
    4. g_menu is the UI Context Menu that is about to be shown. The onShow script can make changes to the appearance of the menu before it is displayed using these methods
    5.g_item is the current UI Context Menu item that is about to be shown. It is used in several of the g_menu methods to specify an item.

    ReplyDelete
  4. 9.Name the method used in business rule to trigger event for email notification.

    Ans.
    gs.eventQueue() method

    ReplyDelete
  5. can you please provide answers to this questions please ...

    ReplyDelete
  6. 1) TELL ME ABOUT YOUR SELF AND EXPERIENCE IN SERVICE NOW ?
    ANS
    1) My self this is nithish kumar,i am graguated in b.tech from jntu hyderabad
    2) Total i have 2 yrs experience in IT relevent 2 on service now
    3) Basically my carrier was started with service now admin after that i got chance to work as a service now developer.then explore more into development.
    4) Then i have very good experience on ITSM applicaations like INCIDENT,PROBLEM,CHANGE,SERVICE CATALOG,KNOWLEDGE MANAGEMENT.
    5) Completely we are following the agile developmnet methodolozy to implement changes on my service now existing application.
    6) Daily we have to attend scrum meetings every individual developer they have to submit the work to my team lead and define the status about each task
    7) Currently i am working in "novel logic sysytems private limited"

    ReplyDelete
  7. Let's say I have to load the 100 records of data from excel into servicenow, when i loaded then only 80 inserted and 20 not. But this time i want to load the same data again through scripting, but this time existing uploaded data will only need to be updated and rest 20 will get inserted. How to do that ? (Transform Map)

    Answer- We can make coalsce here for this trasformation , if the records(80)are already present in instance they will not insert again and ignored if there is no changes and rest 20 records will get inserted as per the colasce concept.

    ReplyDelete
  8. 4. Have you used Workflow for change management?

    Ans: Yes, i have used.

    ReplyDelete
    Replies
    1. Please explain in detail...in which scenario you used workflow

      Delete
  9. 15.What is glide ajax ? Please tell me syntax and parameters ?
    Ans: To fetch service side data in the client we have 3 diff ways
    1. g_scratchpad
    2. getReference
    3. GlideAjax

    best recommended way is GlideAjax because it uses asynchronous call with below syntax which fetch user details on client.

    var user = new GlideAjax('getUserDetails');
    user.addParam('sysparm_name','getAllUserDetails');// Script Include function
    user.addParam('sysparm_user_name',newValue);// parameter
    user.getXML(setUserDetails);

    }
    }
    function setUserDetails(response)
    {
    var answer = response.responseXML.documentElement.getAttribute("answer");
    var obj = JSON.parse(answer);

    g_form.setValue('first_name',obj.first_name.toString());
    g_form.setValue('last_name',obj.last_name.toString());


    }

    ReplyDelete
  10. 5. What is Dictionary override?

    Ans : Dictionary overrides provide the ability to define a field on an extended table differently from the field on the parent table.

    ReplyDelete
  11. I want to add one more question
    what is the difference between get xml and get xml wait

    ReplyDelete
    Replies
    1. getXML function is used for asynchronous GlideAjax But getXML Wait is used for synchronous GlideAjax

      Delete
    2. getXML Wait is not supported anymore for quite some time now.

      Delete

Thankyou !!!!

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