This is in the continuation of ServiceNow Certified System Administrator Preparation Dump Part 1.Study material posted below is not official from ServiceNow, actually these all questions have been collected from those who prepared for the same exam. If you also have questions for the same certification then please feel free to share with us. All the best for preparation.
ServiceNow CSA Preparation Dump Q&A Part 2 (34-100):
34. What is the purpose of the import set table?
- Used to import user’s data only
- It acts as a staging area for records imported
- A new application in ServiceNow
Answer: It acts as a staging area for records imported
35. What purpose the record producer be used for?
- Workflow based things request emergency change, wizards, etc
- Virtual representation of activities consisting of connected steps planned out in a sequential manner
- Valuing, depreciating, determining, cost allocation strategy
- Memory, response time & available semaphores
Answer: Workflow based things request emergency change, wizards, etc
36. How are users and groups related?
- Many to Many
- One to one
- One to Many
- All to All
Answer: Many to Many
37. What is a schema map?
- It's JavaScript configured to run when a record is displayed, inserted, updated, deleted, or when a table is queried
- It's a gear icon located in top left-hand side every list. It allows you to add columns (via slush bucket) to the current list you are on
- Graphical representation that shows the referenced, referencing, extended, and extending tables
- None of the above
Answer: Graphical representation that shows the referenced, referencing, extended, and extending tables
38. To access knowledge articles without login, the knowledge article must be?
- Set to public
- Set to review
- Set to Private
- Set to retire
Answer: Set to public
39. What can you do with a service catalog item once it's built?
- Publish it in the service catalog
- Group in an order guide
- Show users questions and choices
- All of the above
Answer: Publish it in the service catalog
40. Which of the following is not a field?
- Duration
- Split
- Script
- Suggestion
Answer: Split
41. Where would you go to see if an admin impersonated another user?
- Tables
- Base Class
- System Log
- User Administration
Answer: System Log
42. Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?
- Order Guides
- Request Types
- Variable Types
- Related Lists
Answer: Variable Types
43. What is the language used for scripting in ServiceNow?
- Java
- AngularJS
- JavaScript
- Jelly
Answer: JavaScript
44. Regarding update sets, Customer updates/payload is stored in _ table?
- update_set
- sys_update_xml
- sys_customer_update
Answer: sys_update_xml
45. Can be used to join two tables.
- Link Tables
- Database Views
- Views
Answer: Database Views
46. What is a Service Now event?
- Business rules, client scripts, fields, forms and form sections, reports, tables, views and workflows
- Create a new table and fill out he extend table field
- It is an indication to the ServiceNow processes that something notable has occurred, e.g., approving a request, workflow, etc.
- Semaphores, which control the number of user transactions that can be run in parallel. It makes sure there aren't too many things running at once.
Answer: It is an indication to the ServiceNow processes that something notable has occurred, e.g., approving a request, workflow, etc.
47. onCellEdit() client script is executed when?
- Any field is modified
- A particular field is modified on Form
- A particular field is modified on List
Answer: A particular field is modified on List
48. How do you get to the categories on an incident and other table?
- Go to system definition > choice list
- In the task SLA form
- Base Class
- Go to social it > feed administration > messages
Answer: Go to system definition > choice list
49. At which location are the records saved?
- Form
- List
- Table
- All the Above
Answer: Table
50. How are referenced fields identified in ServiceNow?
- From Base Class
- From Blue Book
- From Reference lookup Icon
- None of the above
Answer: From Reference lookup Icon
51. Which of the following belongs to Service Catalog? (Select all that Apply)
- Catalog Items
- Record Producers
- Variables
- Change tasks
Answer: Catalog Items Record Producers Variables
52. Who does a condition builder format looks like?
- None
- Field > Operator > Value
- Field > Condition > Operator
- Field > Operator > Name
Answer: Field > Operator > Value
53. What are the ways you can bring users into your ServiceNow instance?
- SSO
- LDAP
- Manual Import
- All of the above
Answer: All of the above
54. How do you change the sort sequence of fields or tasks?
- Modify the order field
- Arrange in Alphabetical Order
- Modify Field Types
- Variable Set
Answer: Modify the order field
55. Which one of the following is a definition for transform maps in ServiceNow?
- A map that is used to store the history of the incident records
- A map used to add data to encrypted fields
- A map used to trigger Business Rules before the data is queued in the outbound Web Service
- A map to determine relationships between fields displaying in an Import Set to fields in an existing table
Answer: A map to determine relationships between fields displaying in an Import Set to fields in an existing table
56. A knowledge article must be which of the following states to display to a user?
- Published
- Drafted
- Retired
- Reviewed
Answer: Published
57. Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
- Report
- workflow
- event
- task
Answer: task
58. Which are valid Service Now User Authentication Methods? (Select Multiple)
- XML feed
- Local database
- LDAP
- SSO
- FTP authentication
Answer: Local database, LDAP and SSO
59. Access Control rules may be defined with which of the following permission requirements? (Select Multiple)
- Roles
- Conditional Expressions
- Assignment Rules
- Scripts
- User Criteria
- Groups
Answer: Roles, Conditional Expressions, Scripts
60. What is not related to Workflow?
- Transitions
- Versions
- Activities
- Categories
Answer: Categories
61. What is not part of Workflow Editor User Interface?
- Canvas
- Palette
- Activity Tab
- Title bar
Answer: Activity Tab
62. SLAs will run only on task extended tables?
- True
- False
Answer: True
63. Knowledge Articles can be sorted by the following?
- Relevancy
- Most recent update
- Number of views
- All of the above
Answer: All of the above
64. Which one of the following are associated with the CMDB? (Select Multiple)
- Database
- Table and fields
- Dependency views
- Service Processes
- User Permissions
Answer: Database, Dependency views, Service Processes
65. Views is only for lists to personalize list layout and columns
- False
- True
Answer: False
66. What can be used to automatically populate fields in a form?
- Assignment Rules
- Formatters
- Reference Qualifiers
- Template
Answer: Template
67. What triggers and event? (Select Multiple)
- Business Rules
- Client Script
- UI Page
- Workflow
Answer: Business Rule, Workflow
68. UAT, Development, Review, QA and Test are user perspective of ServiceNow production instance
- True
- False
Answer: False
We have segregated all the questions in different parts, please find rest of the questions in below link:
ServiceNow CSA Preparation Dump Q&A (1-33) - Part 1
ServiceNow CSA Preparation Dump Q&A (69-100) - Part 3
ServiceNow CSA Preparation Dump Q&A (69-100) - Part 3
If you want you can also refer below link for Practice System Administrator Exam:
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